Minakshi Tikoo, Ph.D.
Assistant Professor
Director, Evaluation Quality Mangement and Improvement, State of Connecticut Department of Mental Health & Addiction Services (DMHAS)
1988 B.Sc., Home Science, University of Delhi, India
1989 B.Ed., Teaching Certificate, University of Delhi, India
1991 M.Sc., Child Development, University of Delhi, India (Summa Cum Laude)
1995 Ph.D., Human Ecology, Kansas State University
1998 M.S., Marriage and Family Therapy, Kansas State University
Brief Chronology of Professional Career
Before coming to University of Connecticut, Dr. Tikoo served as the Evaluation Manager for Substance Abuse in the Office of Substance Abuse Services (OSAS), in the Virginia Department of Mental Health, Mental Retardation, and Substance Abuse Services. This division had the responsibility for monitoring and evaluating substance use prevention and treatment services being delivered in the Commonwealth of Virginia. She had a team of six staff and our primary responsibility was to ensure data integrity in our system. She was responsible for the implementation of the Synar study (sale of tobacco to under-age youth) of the Substance Abuse Prevention and Treatment Block Grant. This involved designing a statewide sampling methodology, data collection, data analysis, and reporting on a statewide study of tobacco sales to minors. She worked closely with various offices to design evaluation studies to address questions from the legislature.
She has been a member of the National Outcome Measures (NOMs) development group at the Substance Abuse and Mental Health Services Agency/Center for Substance Abuse Treatment.
Responsibilities at the UConn Health Center
Dr. Tikoo is responsible for developing an agenda for measuring the quality of care and the value of services in the DMHAS system of care. The mission is to improve accountability of mental health and substance abuse services statewide through rigorous evaluation; develop a system for reporting performance outcome measures to the federal, state, and local partners; develop an information system that is easy for decision-makers to use for policy and planning purposes; and write grants to improve the behavioral health care system. About 170 providers receive report cards on quality and outcomes measures monthly. Many of the new DMHAS initiatives are available for your review at http://www.ct.gov/dmhas/cwp/view.asp?a=2900&q=334736
Dr. Tikoo teaches Program Evaluation to students enrolled in the MPH program.
Health Services Research in Behavioral Health Care (Mental Health and Substance Use Disorders); Measuring Effectiveness, Efficiencies, and Performance Outcomes in Public Behavioral Health Systems
- Awarded Mental Health Data Infrastructure Grant (PI), Round III from the Health and Human Services, a three-year grant, with an annual budget $142,200 (2007-2010)
- Awarded Mental Health Data Infrastructure Grant (PI), Round II from the Health and Human Services, a three-year grant, with an annual budget $142,200 (2005-2007)
- Awarded Co-Occurring Disorders State Incentive Grants (PI) from Health and Human Services, a five-year grant, with a total budget of 3.5 million dollars (2004-2009)
- Awarded State Data Infrastructure Grant (PI) from the Health and Human Services, a three-year grant, with an annual budget $100,000 (2002-2005)
Tikoo, M. Consumer Survey 2007 Annual Report, August 2007. Technical report submitted to the Connecticut Department of Mental Health and Addiction Services.
Mohan, R., Tikoo, M., Capela, S., and Bernstein, D. (2007). “Increasing Evaluation Use Among Policymakers Through Performance Measurement.” In R. Mohan and K. Sullivan (editors), Promoting the Use of Government Evaluations in Policymaking, New Directions for Evaluation, vol. 112, Winter 2006.
Tikoo, M. Consumer Survey 2006 Annual Report, August 2006. Technical report submitted to the Connecticut Department of Mental Health and Addiction Services.
Tikoo, M. Consumer Survey 2005 Annual Report, October 2005. Technical report submitted to the Connecticut Department of Mental Health and Addiction Services.
Tikoo, M., Dembling, B., and Hunter, J. (2003). Virginia’s Treatment Outcome Performance Pilot Studies II. Project funded under grant number TI11570 by the Center for Substance Abuse Treatment, Substance Abuse and Mental Health Services Administration, U.S. Department of Health and Human Services.
Department of Community Medicine and Health Care
University of Connecticut Health Center
263 Farmington Avenue, MC 6325
Farmington, CT 06030-6325
Phone: (860) 679-5559
Fax: (860) 679-5464
Email: tikoo@uchc.edu
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